Dial *334#, choose Paybill and Till Payments, enter the DStv or GOtv paybill number (DStv paybill 444900), put your IUC smartcard number or GOtv number as the account, enter the amount for your package, and confirm with your Airtel Money PIN. Your subscription reconnects once the payment clears.
Step by step
- Dial *334#. On your Airtel line, dial *334#.
- Paybill and Till Payments. Select Paybill and Till Payments.
- DStv / GOtv paybill. Enter the DStv or GOtv paybill (DStv: 444900). Confirm the exact GOtv paybill on your bill.
- IUC / GOtv number. Enter your IUC smartcard number (DStv) or GOtv number as the account.
- Amount + PIN. Enter the exact amount for your package, then your Airtel Money PIN.
Good to know
Pay the exact amount for your package so it activates fully. Reconnection is usually quick but can take a few minutes. Keep the confirmation SMS in case you need to follow up.
Frequently asked
Where do I find my IUC number?
On your decoder screen or on a past DStv message. Dial *423# on any network for MultiChoice self-service.
My package did not reconnect, what now?
Check the amount matched your package price, then contact DStv/GOtv with the transaction code.
Is there a charge?
Standard Airtel Money paybill charges apply for the amount band.
Related
Sources: Airtel Kenya (airtel.africa/ke/money and airtelmoney.ke). Verified 11 September 2026.