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Airtel Money

Airtel Money USSD Codes 2026

The complete *334# menu tree, plus *100# for agents. Every path documented.

AO
by Reviewed by Michael Mwangi
7 min read Updated 30 August 2026Verified 30 Aug 2026

Dial *334# to access every Airtel Money service: send money, withdraw, buy airtime with 25% bonus, pay a bill, check balance, reverse a transaction. Dial *100# to find your nearest Airtel Money agent.

Verified path-for-path against the live Airtel Money USSD interface [Source 1] on 30 August 2026.

ActionPath from *334#You will need
Send money (Airtel to Airtel)Send Money → Airtel → phone → amount → PINRecipient number, PIN
Send to M-PESA or T-KashSend Money → Other Networks → phone → amount → PINRecipient number, PIN
Withdraw at agentWithdraw → agent code → amount → PINAgent number, PIN, original ID
Buy airtime (25% bonus)Buy Airtime → self or other → amount → PINNumber, PIN
Pay bill (paybill)Pay Bill → paybill number → account → amount → PINPaybill number, account, PIN
Buy Goods (till)Buy Goods → till number → amount → PINTill number, PIN
Check balanceMy Account → BalancePIN
Reverse transactionMy Account → Reverse Transaction → transaction ID → PINTransaction ID, PIN
Mini statementMy Account → Mini Statement → PINPIN
Change PINMy Account → Change PIN → old PIN → new PINOld PIN, new PIN
International Money TransferSend Money → InternationalRecipient details, PIN
Get money from bankBank → Get Money → bank paybill flowBank account details, PIN
Hustler FundLoans → Hustler FundNational ID, PIN

Find an Airtel Money agent (*100#)

Dial *100# and choose the Airtel Money Agent locator option. It returns agents near your current cell tower. You can also open the MyAirtel app for a map view.

Reversing a transaction

Two routes:

  1. USSD: *334# → My Account → Reverse Transaction → transaction ID.
  2. Call 100 and give the transaction ID to the agent.

Full walkthrough with timing and recovery rates in how to reverse an Airtel Money transaction.

The 25% airtime bonus

Dual-SIM phones

*334# is the Airtel Money code on Airtel and the M-PESA code on Safaricom. Same code, different service, chosen by the SIM. If you have both SIMs in one phone, select the Airtel SIM in the USSD dialler before pressing send, or you will end up in the wrong wallet.

USSD not responding

  • Check Airtel network signal. USSD needs a signal even when data is off.
  • Restart the phone.
  • On dual-SIM, confirm you selected the Airtel SIM.
  • If *334# returns "Service unavailable", retry in 30 seconds. Persistent failures: call 100.

Sources

  1. [Source 1] Airtel Africa Kenya, Airtel Money services and USSD guide. airtel.africa/ke/money. Verified 30 August 2026.