KPLC New Connection paybill number 888 899
Pay for a new KPLC meter or new electricity connection via M-PESA paybill 888899. Distinct from the postpaid bill paybill (888888) and the prepaid token paybill (888880). Use your application reference number as the account.
Verified by paybillke on 14 September 2026how we verify
Paybill
888 899
Account number: Your KPLC new-connection application reference, issued when you apply for a new meter
Plan your payment
Calculate KPLC New Connection fees before sending
M-Pesa fees vary by amount and transaction type. The calculator shows the exact 2026 cost for any amount, in KES or your home currency.
Open calculatorAccount number for KPLC New Connection
- Format
- Account number
- What to type
- Your KPLC new-connection application reference, issued when you apply for a new meter.
- Common mistake
- Including a hyphen, slash, or space — most paybill systems reject the entry silently and the money waits in suspense until manually reconciled.
M-PESA cost to pay KPLC New Connection (2026 Safaricom tariff)
Total customer fee when paying paybill 888899 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay KPLC New Connection | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. KPLC New Connection does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
KPLC New Connection payment not working? Top fixes
Common failure modes when paying KPLC New Connection via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Money left M-PESA but the meter still shows zero credit, or the postpaid bill still reads as unpaid in the account portal.
For prepaid meters, wait five minutes then key in the 20-digit token from the M-PESA SMS into the meter manually. For postpaid, give the bill up to 24 hours to reflect. If neither resolves it, phone the operator with your 10-character M-PESA transaction code — that is the only thing they need to trace your payment.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
M-PESA paybill cost
What does paying KPLC New Connection cost you?
For KES 2,500 to KPLC New Connection (paybill 888899), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay KPLC New Connection
M-Pesa
Pay via M-Pesa 888 899
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 888 899
- Enter Account (Account Number): Your KPLC new-connection application reference, issued when you apply for a new meter.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Account Number: Your KPLC new-connection application reference, issued when you apply for a new meter.
KPLC New Connection payment not working? Top fixes
Common failure modes when paying KPLC New Connection via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Money left M-PESA but the meter still shows zero credit, or the postpaid bill still reads as unpaid in the account portal.
For prepaid meters, wait five minutes then key in the 20-digit token from the M-PESA SMS into the meter manually. For postpaid, give the bill up to 24 hours to reflect. If neither resolves it, phone the operator with your 10-character M-PESA transaction code — that is the only thing they need to trace your payment.
Account number was rejected as invalid or the system silently dropped your payment.
Strip the account number to digits only. A hyphen, slash, or space in the account number causes silent failures across most utility paybills. Re-enter, send again, and the original failed transaction normally auto-reverses within a few minutes.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for KPLC New Connection
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About KPLC New Connection
Pay for a new KPLC meter or new electricity connection via M-PESA paybill 888899. Distinct from the postpaid bill paybill (888888) and the prepaid token paybill (888880). Use your application reference number as the account.
- Sector
- Utility
- Official site
- kplc.co.ke
Frequently asked about KPLC New Connection
What is KPLC New Connection's paybill number?
KPLC New Connection's M-Pesa paybill is 888899. Pay for a new KPLC meter or new electricity connection via M-PESA paybill 888899. Distinct from the postpaid bill paybill (888888) and the prepaid token paybill (888880). Use your application reference number as the account.
How do I pay KPLC New Connection via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 888899, then your account (Your KPLC new-connection application reference, issued when you apply for a new meter.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for KPLC New Connection?
Your KPLC new-connection application reference, issued when you apply for a new meter.
Can I pay KPLC New Connection from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to KPLC New Connection's paybill 888 899. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying KPLC New Connection?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact KPLC New Connection support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to KPLC New Connection went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. KPLC New Connection should also confirm receipt via their channels.
Read deeper
Utility bills
KPLC, water companies, gas, every utility you pay through M-PESA.
Pillar guide
How to pay KPLC via M-Pesa (postpaid + prepaid), 2026
Step-by-step for postpaid bills, prepaid token purchases, what to do if tokens don't arrive, and Lipa Mdogo Mdogo.
Further reading
Curated external sources we cite. Open in a new tab.
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Paybill displayed: 888 899 (mpesa paybill). How we verify.