Nairobi City Water and Sewerage Company
Pay your Nairobi water and sewerage bill. Use your water account number from the bill.
Paybill
444 400
Plan your payment
Calculate Nairobi Water fees before sending
M-Pesa fees vary by amount and transaction type. The calculator shows the exact 2026 cost for any amount — in KES or your home currency.
Open calculatorHow to pay Nairobi Water
M-Pesa
Pay via M-Pesa 444 400
- Open M-Pesa — dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 444 400
- Enter Account (Account Number): Your Nairobi Water account number (8 digits, printed on the bill).
- Enter the amount — in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Account Number: Your Nairobi Water account number (8 digits, printed on the bill).
Calculator preview
M-Pesa fees for Nairobi Water
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | — |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Nairobi Water
Pay your Nairobi water and sewerage bill. Use your water account number from the bill.
- Sector
- Utility
- Official site
- nairobiwater.co.ke
Frequently asked about Nairobi Water
What is Nairobi Water's paybill number?
Nairobi Water's M-Pesa paybill is 444400. Pay your Nairobi water and sewerage bill. Use your water account number from the bill.
How do I pay Nairobi Water via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 444400, then your account (Your Nairobi Water account number (8 digits, printed on the bill).), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Nairobi Water?
Your Nairobi Water account number (8 digits, printed on the bill).
Can I pay Nairobi Water from abroad?
Yes — diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Nairobi Water's paybill 444 400. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Nairobi Water?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Nairobi Water support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal — though success isn't guaranteed.
How do I confirm my payment to Nairobi Water went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code — it's your proof of payment. Nairobi Water should also confirm receipt via their channels.
Further reading
Curated external sources we cite. Open in a new tab.
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Paybill displayed: 444 400 (mpesa paybill). How we verify.