KPLC paybill number 888 888
Pay Kenya Power & Lighting Company (KPLC) postpaid electricity bills via M-PESA paybill 888888. Use your KPLC account number (from your bill) as the account.
Verified by paybillke on 8 May 2026how we verify
Paybill
888 888
Account number: Your KPLC account number, exactly as shown on your bill (8-12 digits)
Plan your payment
Calculate KPLC fees before sending
M-Pesa fees vary by amount and transaction type. The calculator shows the exact 2026 cost for any amount, in KES or your home currency.
Open calculatorAccount number for KPLC
- Format
- Account number
- What to type
- Your KPLC account number, exactly as shown on your bill (8-12 digits).
- Example
- 12345678 (account number from your bill; some legacy accounts are 10 digits)
- Common mistake
- Including a hyphen, slash, or space: most paybill systems reject the entry silently and the money waits in suspense until manually reconciled.
M-PESA cost to pay KPLC (2026 Safaricom tariff)
Total customer fee when paying paybill 888888 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay KPLC | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. KPLC does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
KPLC payment not working? Top fixes
Common failure modes specific to KPLC, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid 888888 (postpaid) when you should have paid 888880 (prepaid tokens), or vice versa: payment landed in the wrong KPLC system.
Call 97771 with your M-PESA code and the meter number. KPLC can move the payment between their postpaid and prepaid books, but the transfer takes 24-48 hours. In the meantime, do not pay again; duplicate payments compound the reconciliation work. To recap: 888888 is postpaid (monthly-bill account number); 888880 is prepaid (meter number).
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Common help with KPLC
KPLC (Kenya Power and Lighting Company) is Kenya's near-monopoly electricity distributor; the same paybill 888888 handles every Kenya Power postpaid account regardless of which county or substation feeds it. Postpaid accounts (older meters, monthly bill) use paybill 888888; prepaid token meters use paybill 888880. Using the wrong paybill means your payment sits unmatched until reconciliation, which can take days. KPLC also runs a parallel USSD flow at *977# that confirms the bill amount before you send, useful for avoiding overpayments on estimated readings.
M-PESA paybill cost
What does paying KPLC cost you?
For KES 2,500 to KPLC (paybill 888888), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay KPLC
M-Pesa
Pay via M-Pesa 888 888
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 888 888
- Enter Account (Account Number): Your KPLC account number, exactly as shown on your bill (8-12 digits).
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Airtel Money
Pay via Airtel Money
- Dial *334# or open the Airtel Money app.
- Select Pay Bill.
- Enter Business Number: 888 888
- Enter Account: Your KPLC account number, exactly as shown on your bill (8-12 digits).
- Enter amount, confirm with PIN.
Account format
Account Number: Your KPLC account number, exactly as shown on your bill (8-12 digits).
Paying KPLC from outside Kenya
If you are abroad and this is a bill for family at home, the usual route costs you twice. You pay a transfer fee to get money into someone's M-PESA, then paying 888888 from that wallet is charged again on the M-PESA paybill tariff.
Before you send, check whether your transfer provider can pay a Kenyan paybill directly rather than paying a person. If it can, the money goes straight to KPLC, the second charge never happens, and nobody at home has to do anything. Providers differ on this and it changes, so confirm it in your own app rather than taking anyone else's word.
The exact M-PESA charge depends on the amount. Work it out on this page, or compare what the transfer itself costs on the send-money comparison.
KPLC payment not working? Top fixes
Common failure modes specific to KPLC, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid 888888 (postpaid) when you should have paid 888880 (prepaid tokens), or vice versa: payment landed in the wrong KPLC system.
Call 97771 with your M-PESA code and the meter number. KPLC can move the payment between their postpaid and prepaid books, but the transfer takes 24-48 hours. In the meantime, do not pay again; duplicate payments compound the reconciliation work. To recap: 888888 is postpaid (monthly-bill account number); 888880 is prepaid (meter number).
Postpaid bill still shows unpaid in the MyPower app 24 hours after the M-PESA SMS confirmed payment.
Force a refresh: log out of MyPower, clear the app cache, log back in. KPLC's portal syncs daily, not in real time. If the bill is still showing after 48 hours, email customercare@kplc.co.ke with the M-PESA code; standard manual fix takes 1-2 working days.
Bill amount on the M-PESA prompt is much higher than expected because of an estimated reading.
Pay only what you owe, not the estimate: KPLC accepts partial payments and the next actual reading will reconcile your account. To submit your own reading and force an actual-reading bill, dial *977# and follow the Meter Reading prompt, or submit on MyPower.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
KPLC USSD code
Beyond paying via M-PESA, KPLC customers can manage their account directly through the Kenya Power USSD shortcut, free from any phone with no internet:
*977#Tap to dial on phoneBuy KPLC tokens, check bills, report outages.
- Buy prepaid tokens
- Check postpaid balance
- View last token purchase
- Report power outage
- Account inquiry
Calculator preview
M-Pesa fees for KPLC
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
On-page calculator
Estimate your KPLC postpaid bill
Enter your monthly kWh consumption to estimate the KPLC postpaid bill before paying. Includes fuel cost charge, forex, REP levy, water levy, and 16% VAT.
Find on your KPLC bill or read meter difference.
Result
Estimated total
KES 4,967
Energy charge
KES 3,107
Fixed monthly charge
KES 200
Levies (fuel, forex, REP, etc)
KES 975
VAT (16%)
KES 685
About KPLC
Pay Kenya Power & Lighting Company (KPLC) postpaid electricity bills via M-PESA paybill 888888. Use your KPLC account number (from your bill) as the account.
- Sector
- Utility
- Official site
- kplc.co.ke
Frequently asked about KPLC
What is KPLC's paybill number?
KPLC's M-Pesa paybill is 888888. Pay Kenya Power & Lighting Company (KPLC) postpaid electricity bills via M-PESA paybill 888888. Use your KPLC account number (from your bill) as the account.
How do I pay KPLC via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 888888, then your account (Your KPLC account number, exactly as shown on your bill (8-12 digits).), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for KPLC?
Your KPLC account number, exactly as shown on your bill (8-12 digits).
Can I pay KPLC from Airtel Money?
Yes. Use Airtel Money paybill 888888 (airtel money reaches the same kplc postpaid paybill (888888) via interoperability.). Dial *334# on your Airtel line and select Pay Bill.
Can I pay KPLC from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to KPLC's paybill 888 888. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying KPLC?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact KPLC support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to KPLC went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. KPLC should also confirm receipt via their channels.
Read deeper
Utility bills
KPLC, water companies, gas, every utility you pay through M-PESA.
Pillar guide
How to pay KPLC via M-Pesa (postpaid + prepaid), 2026
Step-by-step for postpaid bills, prepaid token purchases, what to do if tokens don't arrive, and Lipa Mdogo Mdogo.
Further reading
Curated external sources we cite. Open in a new tab.
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Paybill displayed: 888 888 (mpesa paybill). How we verify.