HELB paybill number 200 800
Repay a HELB student loan. Paybill 200800 (account: your ID number) still reaches HELB; HELB's own page now points borrowers to the eCitizen gateway on *642#.
Verified by paybillke on 19 October 2026how we verify
Paybill
200 800
Account number: Your National ID number or HELB loan number
The screen should read: HELB. If it shows any other name, cancel. We read this on the M-PESA app on 2026-10-19.
More government services
Other Kenyan government paybills
KRA, eCitizen, NSSF, HELB, SHA, county governments, find the right paybill, the right account format, and what each charge is for.
Browse government paybillsAccount number for HELB
- Format
- National ID number
- What to type
- Your National ID number or HELB loan number.
- Example
- Your HELB loan number (typically 8 digits) or your National ID (8 digits)
- Common mistake
- Using a passport or alien card number where the system expects a Kenyan ID: these accounts often use a separate account format that is not the ID.
HELB payment not working? Top fixes
Common failure modes specific to HELB, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid HELB but the statement does not show it.
Check how you paid. A *642# or app repayment is tied to your HELB account by the gateway; a payment to 200800 depends on the ID number you typed. Then contact HELB through the channels on helb.co.ke with the M-PESA code, your name and ID number.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Common help with HELB
HELB (Higher Education Loans Board) says loan repayment is channelled through the eCitizen repayment gateway. On *642# you log in, choose Loan Repayment, then Mpesa, enter the amount and confirm the M-PESA PIN prompt; eCitizen and HELB then send confirmation SMS. Paybill 200800, with your National ID as the account, still works: on 19 October 2026 the M-PESA confirmation screen showed HELB. HELB's current repayment page does not name 200800, so keep the M-PESA code and check the payment appears on your HELB statement. Repayment starts within one year of completing studies. HELB's FAQ states a fine of not less than KSh 5,000 for each month that remains unpaid, and a 5% monthly penalty on employers who deduct but do not remit.
M-PESA paybill cost
What does paying HELB cost you?
For KES 2,500 to HELB (paybill 200800), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay HELB
M-Pesa
Pay via M-Pesa 200 800
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 200 800
- Enter Account (ID Number): Your National ID number or HELB loan number.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
ID Number: Your National ID number or HELB loan number.
Paying HELB from outside Kenya
If you are abroad and this is a bill for family at home, the usual route costs you twice. You pay a transfer fee to get money into someone's M-PESA, then paying 200800 from that wallet is charged again on the M-PESA paybill tariff.
Before you send, check whether your transfer provider can pay a Kenyan paybill directly rather than paying a person. If it can, the money goes straight to HELB, the second charge never happens, and nobody at home has to do anything. Providers differ on this and it changes, so confirm it in your own app rather than taking anyone else's word.
The exact M-PESA charge depends on the amount. Work it out on this page, or compare what the transfer itself costs on the send-money comparison.
M-PESA cost to pay HELB (2026 Safaricom tariff)
Total customer fee when paying paybill 200800 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay HELB | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. HELB does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
HELB payment not working? Top fixes
Common failure modes specific to HELB, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid HELB but the statement does not show it.
Check how you paid. A *642# or app repayment is tied to your HELB account by the gateway; a payment to 200800 depends on the ID number you typed. Then contact HELB through the channels on helb.co.ke with the M-PESA code, your name and ID number.
You want to clear the whole balance and avoid penalties.
Ask HELB for a written settlement quote first. News outlets reported in August 2026 that HELB offers up to 80% off penalties for full settlement; HELB's own site did not show the offer when we checked, so get it in writing before paying a lump sum.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for HELB
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About HELB
Repay a HELB student loan. Paybill 200800 (account: your ID number) still reaches HELB; HELB's own page now points borrowers to the eCitizen gateway on *642#.
- Sector
- Government
- Official site
- helb.co.ke
Frequently asked about HELB
What is HELB's paybill number?
HELB's M-Pesa paybill is 200800. Repay a HELB student loan. Paybill 200800 (account: your ID number) still reaches HELB; HELB's own page now points borrowers to the eCitizen gateway on *642#.
How do I pay HELB via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 200800, then your account (Your National ID number or HELB loan number.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for HELB?
Your National ID number or HELB loan number.
Can I pay HELB from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to HELB's paybill 200 800. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying HELB?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact HELB support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to HELB went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. HELB should also confirm receipt via their channels.
Read deeper
Government services
KRA, eCitizen, NSSF, SHA, paying every Kenyan government service via M-PESA.
Pillar guide
How to pay KRA via M-Pesa, taxes, PRN, common mistakes
Generate a PRN on iTax, pay paybill 222222, and avoid the five mistakes that send money to KRA but don't clear your obligation.
Further reading
Curated external sources we cite. Open in a new tab.
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Paybill displayed: 200 800 (mpesa paybill). How we verify.