NTSA paybill number 222 222
Pay NTSA fees, driving licence, vehicle registration, transfer, plate replacement, via eCitizen TIMS.
Verified by paybillke on 8 May 2026how we verify
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Other Kenyan government paybills
KRA, eCitizen, NSSF, HELB, SHA, county governments, find the right paybill, the right account format, and what each charge is for.
Browse government paybillsAccount number for NTSA
- Format
- Reference number
- What to type
- NTSA TIMS reference / vehicle registration number
- Example
- Your TIMS reference number, or vehicle registration (e.g. KCA 123A)
- Common mistake
- Reusing a reference number from a previous payment: most systems mark used references invalid and the new payment lands in suspense.
NTSA payment not working? Top fixes
Common failure modes specific to NTSA, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid via TIMS paybill but the booking/service is still "Awaiting Payment".
TIMS portal reflects within 30 minutes during business hours. Beyond that, click the "Update Payment" or "Add Payment" link on the TIMS booking page and paste the M-PESA code manually. If neither works, email helpdesk@ntsa.go.ke with M-PESA code and reference.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Common help with NTSA
NTSA (National Transport and Safety Authority) takes TIMS payments through the consolidated eCitizen government paybill 222222 for vehicle inspection bookings, driving licence applications, plate-number reservations, and smart driving licence cards. The account is your TIMS reference number or vehicle registration. The NTSA-specific paybill used before the 2024 to 2025 eCitizen consolidation was retired; every NTSA payment now flows through 222222. TIMS reflects payment within 30 minutes during business hours, longer outside.
M-PESA paybill cost
What does paying NTSA cost you?
For KES 2,500 to NTSA (paybill 222222), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay NTSA
M-Pesa
Pay via M-Pesa 222 222
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 222 222
- Enter Account (Reference Number): NTSA TIMS reference / vehicle registration number
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Reference Number: NTSA TIMS reference / vehicle registration number
M-PESA cost to pay NTSA (2026 Safaricom tariff)
Total customer fee when paying paybill 222222 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay NTSA | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. NTSA does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
NTSA payment not working? Top fixes
Common failure modes specific to NTSA, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid via TIMS paybill but the booking/service is still "Awaiting Payment".
TIMS portal reflects within 30 minutes during business hours. Beyond that, click the "Update Payment" or "Add Payment" link on the TIMS booking page and paste the M-PESA code manually. If neither works, email helpdesk@ntsa.go.ke with M-PESA code and reference.
Used wrong TIMS reference, payment landed in suspense.
Generate a fresh TIMS reference. Email helpdesk@ntsa.go.ke with both M-PESA codes (old + new) and the correct reference; NTSA suspense recovery typically takes 5 working days.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for NTSA
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About NTSA
Pay NTSA fees, driving licence, vehicle registration, transfer, plate replacement, via eCitizen TIMS.
- Sector
- Government
- Official site
- tims.ntsa.go.ke
Frequently asked about NTSA
What is NTSA's paybill number?
NTSA's M-Pesa paybill is 222222. Pay NTSA fees, driving licence, vehicle registration, transfer, plate replacement, via eCitizen TIMS.
How do I pay NTSA via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 222222, then your account (NTSA TIMS reference / vehicle registration number), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for NTSA?
NTSA TIMS reference / vehicle registration number
Can I pay NTSA from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to NTSA's paybill 222 222. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying NTSA?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact NTSA support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to NTSA went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. NTSA should also confirm receipt via their channels.
Read deeper
Government services
KRA, eCitizen, NSSF, SHA, paying every Kenyan government service via M-PESA.
Pillar guide
How to pay KRA via M-Pesa, taxes, PRN, common mistakes
Generate a PRN on iTax, pay paybill 222222, and avoid the five mistakes that send money to KRA but don't clear your obligation.
Further reading
Curated external sources we cite. Open in a new tab.
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Paybill displayed: 222 222 (mpesa paybill). How we verify.