Huduma Kenya paybill number 191 919
Pay for Huduma Kenya services and certificates via M-PESA paybill 191919.
Verified by paybillke on 14 September 2026how we verify
More government services
Other Kenyan government paybills
KRA, eCitizen, NSSF, HELB, SHA, county governments, find the right paybill, the right account format, and what each charge is for.
Browse government paybillsAccount number for Huduma Kenya
- Format
- Reference number
- What to type
- Use your Huduma reference / service number.
- Example
- Your Huduma service reference number (generated when you book at huduma.go.ke or in person)
- Common mistake
- Reusing a reference number from a previous payment: most systems mark used references invalid and the new payment lands in suspense.
Huduma Kenya payment not working? Top fixes
Common failure modes specific to Huduma Kenya, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid Huduma but the centre says they cannot see the payment.
Show the M-PESA SMS to the Huduma officer; they can manually confirm and proceed. Huduma's automatic match occasionally lags during peak hours; the M-PESA code is sufficient evidence.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Huduma Kenya settles service fees on paybill 191919 for one-stop-shop government services delivered at any Huduma Centre; passport replacement, driving licence renewals, CRB clearance certificates, ID renewals, business permits. Each service generates a Huduma reference number that must be used as the account; reusing an old reference fails silently. Service turnaround at the centre is typically same-day or next-day once payment confirms. Some Huduma front-office services (KRA PIN, NTSA log-book) route through the eCitizen paybill 222222 rather than 191919; the receipt at the desk will tell you which.
M-PESA paybill cost
What does paying Huduma Kenya cost you?
For KES 2,500 to Huduma Kenya (paybill 191919), the M-PESA charge is at most KES 20. Safaricom sets the charge; each business chooses whether the customer pays it, the business pays it, or they share it.
Result
Fee
KES 20
Total cost
KES 2,520
Free for payments of KES 100 and below.
This is the total charge. The business chooses who pays it: you (Business Bouquet), the business (Customer Bouquet) or both, split by band (Mgao). So it is the most you pay.
Source: Safaricom Paybill Standard Tariff, linked from the Business Paybill page, checked 25 October 2026.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Huduma Kenya
M-Pesa
Pay via M-Pesa 191 919
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 191 919
- Enter Account (Reference Number): Use your Huduma reference / service number.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Reference Number: Use your Huduma reference / service number.
M-PESA cost to pay Huduma Kenya (2026 Safaricom tariff)
The M-PESA charge on paybill 191919 at common amounts, from Safaricom's Paybill Standard Tariff. This is the total charge. Huduma Kenyachooses who pays it: you, Huduma Kenya, or a split, so it is the most you pay.
| If you pay Huduma Kenya | M-PESA fee | Most taken from your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 108 | KES 50,108 |
Free for amounts up to KES 100. Source: Safaricom Paybill Standard Tariff, checked 25 October 2026.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
Huduma Kenya payment not working? Top fixes
Common failure modes specific to Huduma Kenya, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid Huduma but the centre says they cannot see the payment.
Show the M-PESA SMS to the Huduma officer; they can manually confirm and proceed. Huduma's automatic match occasionally lags during peak hours; the M-PESA code is sufficient evidence.
Used an expired/wrong Huduma reference and the payment is in suspense.
Generate a fresh reference at huduma.go.ke or at the centre desk. Open a support ticket with both M-PESA codes (old payment + new) and request the suspense amount be applied to the new reference. Standard resolution is 5 working days.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for Huduma Kenya
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Huduma Kenya
Pay for Huduma Kenya services and certificates via M-PESA paybill 191919.
- Sector
- Government
- Official site
- hudumakenya.go.ke
Frequently asked about Huduma Kenya
What is Huduma Kenya's paybill number?
Huduma Kenya's M-Pesa paybill is 191919. Pay for Huduma Kenya services and certificates via M-PESA paybill 191919.
How do I pay Huduma Kenya via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 191919, then your account (Use your Huduma reference / service number.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Huduma Kenya?
Use your Huduma reference / service number.
Can I pay Huduma Kenya from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Huduma Kenya's paybill 191 919. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Huduma Kenya?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Huduma Kenya support straight away with your M-PESA transaction code. If you paid the wrong paybill entirely, call Safaricom customer care on 100 (prepay) or 200 (postpay) as soon as you can. The 456 self-reversal does not cover paybills, and the business has to agree before the money comes back, so a refund is not guaranteed.
How do I confirm my payment to Huduma Kenya went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Huduma Kenya should also confirm receipt via their channels.
Read deeper
Government services
KRA, eCitizen, NSSF, SHA, paying every Kenyan government service via M-PESA.
Pillar guide
How to pay KRA via M-Pesa, taxes, PRN, common mistakes
Generate a PRN on iTax, pay paybill 222222, and avoid the five mistakes that send money to KRA but don't clear your obligation.
Further reading
Curated external sources we cite. Open in a new tab.
More from Government
Related paybills
Kenya Revenue Authority
Paybill · M-Pesa
222 222
Social Health Authority
Paybill · M-Pesa
200 222
eCitizen
Paybill · M-Pesa
222 222
National Social Security Fund
Paybill · M-Pesa
333 300
Higher Education Loans Board
Paybill · M-Pesa
200 800
NTSA (via eCitizen TIMS)
Paybill · M-Pesa
222 222
paybillke is an independent directory and tools service. We are not affiliated with Safaricom, Airtel, T-Kash, or any listed company.
Paybill displayed: 191 919 (mpesa paybill). How we verify.