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Nairobi region

Paying bills in Nairobi County

The capital and largest city. Every M-PESA paybill on the directory is most-used here, with the highest agent density and the deepest paybill-by-bank coverage in the country.

Capital
Nairobi
Population
~5.05M
Region
Nairobi

Local water utility

Nairobi City Water and Sewerage Company

M-PESA paybill 444000. Account: Your Nairobi Water account number (8 digits, printed on the bill).

National paybills used in Nairobi

These paybills work the same in every part of Kenya, including Nairobi.

M-PESA agents and access

Agent density in Nairobi is highest in Nairobi town and the larger market centres. Outside the urban core, expect to travel to the nearest market town for reliable cash-in or cash-out service. Most paybill payments do not require an agent, since they go directly from your M-PESA wallet to the recipient.

Safaricom\'s official agent locator at safaricom.co.ke maps every active outlet in the country.

Common questions

What is the water paybill for Nairobi?

The water utility serving Nairobi is Nairobi City Water and Sewerage Company. The M-PESA paybill is 444000. Use your customer account number on the bill as the reference.

Can I pay my KPLC bill from Nairobi?

Yes. KPLC postpaid uses paybill 888888 and prepaid uses 888880, the same numbers nationwide. Both work from any M-PESA wallet in Nairobi.

How dense is the M-PESA agent network in Nairobi?

Coverage varies. Nairobi town and other large urban centres have multiple agents per block. Rural sub-locations may require travel to the nearest market town for cash-in or cash-out service.

Are there paybill scams targeting Nairobi?

Paybill scams target the whole country with similar look-alike-number patterns. Verify any paybill on the operator's official website before paying, or use our paybill scam checker. Local social media groups in Nairobi are common channels for scam paybill propagation.

Related

paybillke is an independent directory and tools service. We are not affiliated with Safaricom, Airtel, T-Kash, or any listed company.

Population figures are 2026 estimates extrapolated from the 2019 Kenya Population and Housing Census. How we verify.