Pesapal paybill number 220 220
Pesapal is a Kenyan payment aggregator that processes M-PESA payments for hundreds of businesses via paybill 220220. The account number identifies which merchant the payment is for; many businesses (including Telkom Postpaid using account TKPP+number) route through this single paybill.
Verified by paybillke on 12 September 2026how we verify
Paybill
220 220
Account number: The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format
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Calculate what this transaction will cost
Use the M-Pesa fees calculator to see the exact 2026 cost, in KES or your home currency if you're paying from abroad.
Open calculatorAccount number for Pesapal
- Format
- Account number
- What to type
- The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format.
- Common mistake
- Including a hyphen, slash, or space: most paybill systems reject the entry silently and the money waits in suspense until manually reconciled.
Pesapal payment not working? Top fixes
Common failure modes when paying Pesapal via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Money taken from M-PESA but the service was not activated or credited.
Wait 15-30 minutes; most paybill systems batch-credit, not real-time. If still missing, contact the merchant or service provider with your 10-character M-PESA transaction code: that is the universal proof of payment. Save the SMS until the issue is resolved.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
M-PESA paybill cost
What does paying Pesapal cost you?
For KES 2,500 to Pesapal (paybill 220220), the M-PESA charge is at most KES 20. Safaricom sets the charge; each business chooses whether the customer pays it, the business pays it, or they share it.
Result
Fee
KES 20
Total cost
KES 2,520
Free for payments of KES 100 and below.
This is the total charge. The business chooses who pays it: you (Business Bouquet), the business (Customer Bouquet) or both, split by band (Mgao). So it is the most you pay.
Source: Safaricom Paybill Standard Tariff, linked from the Business Paybill page, checked 25 October 2026.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Pesapal
M-Pesa
Pay via M-Pesa 220 220
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 220 220
- Enter Account (Account Number): The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Account Number: The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format.
M-PESA cost to pay Pesapal (2026 Safaricom tariff)
The M-PESA charge on paybill 220220 at common amounts, from Safaricom's Paybill Standard Tariff. This is the total charge. Pesapal chooses who pays it: you, Pesapal, or a split, so it is the most you pay.
| If you pay Pesapal | M-PESA fee | Most taken from your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 108 | KES 50,108 |
Free for amounts up to KES 100. Source: Safaricom Paybill Standard Tariff, checked 25 October 2026.
See full M-PESA fee bands and limits for every amount up to KES 250,000. Safaricom's fees already include excise duty, which is 15% of the fee on money transfer services.
Calculator preview
M-Pesa fees for Pesapal
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Pesapal
Pesapal is a Kenyan payment aggregator that processes M-PESA payments for hundreds of businesses via paybill 220220. The account number identifies which merchant the payment is for; many businesses (including Telkom Postpaid using account TKPP+number) route through this single paybill.
- Sector
- Other
- Official site
- pesapal.com
Frequently asked about Pesapal
What is Pesapal's paybill number?
Pesapal's M-Pesa paybill is 220220. Pesapal is a Kenyan payment aggregator that processes M-PESA payments for hundreds of businesses via paybill 220220. The account number identifies which merchant the payment is for; many businesses (including Telkom Postpaid using account TKPP+number) route through this single paybill.
How do I pay Pesapal via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 220220, then your account (The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Pesapal?
The account format depends on the merchant you are paying. Examples: TKPP+Telkom number for Telkom Postpaid; merchant-specific reference for others. Check with the merchant for the correct format.
Can I pay Pesapal from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Pesapal's paybill 220 220. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Pesapal?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Pesapal support straight away with your M-PESA transaction code. If you paid the wrong paybill entirely, call Safaricom customer care on 100 (prepay) or 200 (postpay) as soon as you can. The 456 self-reversal does not cover paybills, and the business has to agree before the money comes back, so a refund is not guaranteed.
How do I confirm my payment to Pesapal went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Pesapal should also confirm receipt via their channels.
Read deeper
Paybill & M-PESA mechanics
How M-PESA, paybills, and Safaricom merchant systems actually function.
Pillar guide
How M-Pesa paybills actually work
The technical anatomy: from the merchant, through Safaricom, to the bank, and why charges work the way they do.
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Paybill displayed: 220 220 (mpesa paybill). How we verify.