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Utility

ELDOWAS paybill number 511 000

Pay your Eldoret water and sanitation bill.

Verified by paybillke on 27 April 2026how we verify

Paybill

511 000

Account number: Your ELDOWAS account number

Plan your payment

Calculate ELDOWAS fees before sending

M-Pesa fees vary by amount and transaction type. The calculator shows the exact 2026 cost for any amount, in KES or your home currency.

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Account number for ELDOWAS

Format
Account number
What to type
Your ELDOWAS account number.
Common mistake
Including a hyphen, slash, or space: most paybill systems reject the entry silently and the money waits in suspense until manually reconciled.

M-PESA cost to pay ELDOWAS (2026 Safaricom tariff)

Total customer fee when paying paybill 511000 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.

If you pay ELDOWASM-PESA feeTotal off your M-PESA
KES 200KES 5KES 205
KES 500KES 5KES 505
KES 1,000KES 10KES 1,010
KES 2,500KES 20KES 2,520
KES 10,000KES 48KES 10,048
KES 50,000KES 67KES 50,067

Free for amounts up to KES 100. ELDOWAS does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.

See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.

ELDOWAS payment not working? Top fixes

Common failure modes when paying ELDOWAS via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.

Money left M-PESA but the meter still shows zero credit, or the postpaid bill still reads as unpaid in the account portal.

For prepaid meters, wait five minutes then key in the 20-digit token from the M-PESA SMS into the meter manually. For postpaid, give the bill up to 24 hours to reflect. If neither resolves it, phone the operator with your 10-character M-PESA transaction code: that is the only thing they need to trace your payment.

Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.

M-PESA paybill cost

What does paying ELDOWAS cost you?

For KES 2,500 to ELDOWAS (paybill 511000), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.

KSh

Result

Fee

KES 20

Total cost

KES 2,520

The fee is 0.80% of the amount sent.

Free for transactions up to KES 100.

Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.

Fees are typically lower than Send Money for the same amount.

Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.

How to pay ELDOWAS

M-Pesa

Pay via M-Pesa 511 000

  1. Open M-Pesa, dial *334# or open the M-Pesa app.
  2. Select Lipa na M-Pesa, then Pay Bill.
  3. Enter Business Number: 511 000
  4. Enter Account (Account Number): Your ELDOWAS account number.
  5. Enter the amount, in KES.
  6. Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.

Account format

Account Number: Your ELDOWAS account number.

Paying ELDOWAS from outside Kenya

If you are abroad and this is a bill for family at home, the usual route costs you twice. You pay a transfer fee to get money into someone's M-PESA, then paying 511000 from that wallet is charged again on the M-PESA paybill tariff.

Before you send, check whether your transfer provider can pay a Kenyan paybill directly rather than paying a person. If it can, the money goes straight to ELDOWAS, the second charge never happens, and nobody at home has to do anything. Providers differ on this and it changes, so confirm it in your own app rather than taking anyone else's word.

The exact M-PESA charge depends on the amount. Work it out on this page, or compare what the transfer itself costs on the send-money comparison.

New to M-PESA paybills? Read the complete how-to-pay-a-paybill guide for every route (USSD, STK, SIM Toolkit, My OneApp), fees, and common mistakes.

ELDOWAS payment not working? Top fixes

Common failure modes when paying ELDOWAS via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.

Money left M-PESA but the meter still shows zero credit, or the postpaid bill still reads as unpaid in the account portal.

For prepaid meters, wait five minutes then key in the 20-digit token from the M-PESA SMS into the meter manually. For postpaid, give the bill up to 24 hours to reflect. If neither resolves it, phone the operator with your 10-character M-PESA transaction code: that is the only thing they need to trace your payment.

Account number was rejected as invalid or the system silently dropped your payment.

Strip the account number to digits only. A hyphen, slash, or space in the account number causes silent failures across most utility paybills. Re-enter, send again, and the original failed transaction normally auto-reverses within a few minutes.

Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.

Calculator preview

M-Pesa fees for ELDOWAS

AmountM-Pesa feeTotal cost
KES 50FreeKES 50
KES 200KES 5KES 205
KES 1,000KES 10KES 1,010
KES 5,000KES 34KES 5,034
KES 20,000KES 62KES 20,062
Open full calculator with currency conversion

About ELDOWAS

Pay your Eldoret water and sanitation bill.

Sector
Utility
Official site
eldowas.co.ke

Frequently asked about ELDOWAS

What is ELDOWAS's paybill number?

ELDOWAS's M-Pesa paybill is 511000. Pay your Eldoret water and sanitation bill.

How do I pay ELDOWAS via M-Pesa?

Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 511000, then your account (Your ELDOWAS account number.), then the amount, then confirm with your M-Pesa PIN.

What account number do I use for ELDOWAS?

Your ELDOWAS account number.

Can I pay ELDOWAS from abroad?

Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to ELDOWAS's paybill 511 000. Compare fees on our diaspora hub before sending.

What are the M-Pesa fees for paying ELDOWAS?

M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.

What if I pay the wrong amount or use the wrong paybill?

Contact ELDOWAS support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.

How do I confirm my payment to ELDOWAS went through?

M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. ELDOWAS should also confirm receipt via their channels.

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Further reading

Curated external sources we cite. Open in a new tab.

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Paybill displayed: 511 000 (mpesa paybill). How we verify.