Do I need an Equity account to get Equitel?

Yes. The line links to an Equity Bank account, which you can open at the branch or agent when you register for Equitel.

Where do I get an Equitel SIM?

At any Equity Bank branch or a registered Equity agent. Branch registration is the most reliable path if you also need to open the underlying Equity account.

Can I get Equitel as an eSIM?

Yes. Equitel offers an eSIM that activates on compatible phones with no physical SIM. Ask about the eSIM at the branch when you register.

How do I link an existing Equitel line to Equity mobile banking?

You can do it at an Equity branch with your original ID, at an Equity ATM using your debit card, or at an agent using a POS device and your debit card. There is also a self-service path on *247# for existing registered users; the exact steps can change, so use the current Equity menu rather than an outdated tutorial.

How to Register for Equitel and Get the Line 2026

To get Equitel, visit an Equity Bank branch or a registered Equity agent with your original national ID. If you do not already have an Equity Bank account you can open one at the same time. Staff register and activate the line, then link it to your Equity account. You can also choose an eSIM instead of a physical SIM on a compatible phone.

Where and how to register

Go to any Equity Bank branch or a selected Equity agent. Staff will register the SIM, activate it, and link it to your Equity account. If you prefer a digital line, ask about the Equitel eSIM, which activates on a compatible phone with no physical SIM.

Linking an Equitel line to Equity mobile banking

If you already bank with Equity and want to activate mobile banking on your Equitel line, you can do it in any of these ways:

At an Equity branch with your original ID.
At an Equity ATM using your debit card.
At an agent using a POS device and your debit card.
Self-service on *247# for existing registered users.

Can I keep my current number?

Equitel supports number portability in principle, but the current process and turnaround are not documented in detail online. Confirm the exact steps with Equity at your branch before starting a port, so you do not lose service in the switch. This is the sort of question a branch teller answers reliably; an outdated online step-by-step guide is not.

FAQs

Do I need an Equity account to get Equitel?: Yes. The line links to an Equity Bank account, which you can open at the branch or agent when you register for Equitel.
Where do I get an Equitel SIM?: At any Equity Bank branch or a registered Equity agent. Branch registration is the most reliable path if you also need to open the underlying Equity account.
Can I get Equitel as an eSIM?: Yes. Equitel offers an eSIM that activates on compatible phones with no physical SIM. Ask about the eSIM at the branch when you register.
Can I keep my current number (port to Equitel)?: Equitel supports number portability in principle, but the current process and turnaround are not documented in detail online. Confirm the exact steps with Equity at your branch before starting a port, so you do not lose service in the switch.
How do I link an existing Equitel line to Equity mobile banking?: You can do it at an Equity branch with your original ID, at an Equity ATM using your debit card, or at an agent using a POS device and your debit card. There is also a self-service path on *247# for existing registered users; the exact steps can change, so use the current Equity menu rather than an outdated tutorial.