Verified 11 September 2026
Airtel Shops & Airtel Money Agents in Nakuru
Airtel's main Nakuru shop is at Supreme Plaza, just off Kenyatta Avenue, open weekdays and Saturdays. The nearest branch outside town is at Naivasha. Carry your original ID for Airtel Money, and use any Airtel Money agent around town for cash in and out.
Airtel shops in Nakuru
| Shop | Location | Weekdays | Saturday | Sun & Holidays |
|---|---|---|---|---|
| Nakuru | Supreme Plaza, off Kenyatta Avenue | 8:00am to 6:00pm | 9:00am to 5:00pm | Closed |
| Naivasha | Kukena bus stop, Kenyatta Avenue | 8:00am to 6:00pm | 9:00am to 5:00pm | Closed |
What you can do at these locations
- Airtel shops: register a new line or Airtel Money, replace a SIM, buy a phone or router, and get account help.
- Airtel Money agents: deposit and withdraw cash, and reset a locked account with your original ID.
- Both: confirm your registered number and update your KYC details.
What to carry
Your original National ID or passport (Kenyan National ID, Kenyan Passport, Military ID, or Alien ID). For Airtel Money help, also know your registered Airtel number and your security question answer.
Frequently asked
Where is the Airtel shop in Nakuru?
Supreme Plaza, off Kenyatta Avenue.
Is there an Airtel shop in Naivasha?
Yes: at the Kukena bus stop on Kenyatta Avenue.