Telkom paybill number 777 711
Pay Telkom Kenya airtime via M-PESA paybill 777711 with your Telkom number as the account. For Telkom postpaid bills, use 220220 (Pesapal-routed) with account TKPP + your Telkom mobile number.
Verified by paybillke on 8 May 2026how we verify
Paybill
777 711
Account number: Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid
Pay smarter
Calculate what this transaction will cost
Use the M-Pesa fees calculator to see the exact 2026 cost, in KES or your home currency if you're paying from abroad.
Open calculatorAccount number for Telkom
- Format
- Account number
- What to type
- Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid.
- Common mistake
- Including a hyphen, slash, or space: most paybill systems reject the entry silently and the money waits in suspense until manually reconciled.
Telkom payment not working? Top fixes
Common failure modes when paying Telkom via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Airtime, data bundle, or postpaid bill payment did not reflect on the line.
Confirm the phone number in the M-PESA SMS is the correct one: a single-digit typo sends the credit to a stranger. For Safaricom services, dial *544# to verify the bundle status. If still missing after 30 minutes, contact the operator with the M-PESA code.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
M-PESA paybill cost
What does paying Telkom cost you?
For KES 2,500 to Telkom (paybill 777711), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Telkom
M-Pesa
Pay via M-Pesa 777 711
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 777 711
- Enter Account (Account Number): Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Account Number: Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid.
M-PESA cost to pay Telkom (2026 Safaricom tariff)
Total customer fee when paying paybill 777711 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay Telkom | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. Telkom does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
Telkom payment not working? Top fixes
Common failure modes when paying Telkom via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Airtime, data bundle, or postpaid bill payment did not reflect on the line.
Confirm the phone number in the M-PESA SMS is the correct one: a single-digit typo sends the credit to a stranger. For Safaricom services, dial *544# to verify the bundle status. If still missing after 30 minutes, contact the operator with the M-PESA code.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for Telkom
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Telkom
Pay Telkom Kenya airtime via M-PESA paybill 777711 with your Telkom number as the account. For Telkom postpaid bills, use 220220 (Pesapal-routed) with account TKPP + your Telkom mobile number.
- Sector
- Telecom
- Official site
- telkom.co.ke
Frequently asked about Telkom
What is Telkom's paybill number?
Telkom's M-Pesa paybill is 777711. Pay Telkom Kenya airtime via M-PESA paybill 777711 with your Telkom number as the account. For Telkom postpaid bills, use 220220 (Pesapal-routed) with account TKPP + your Telkom mobile number.
How do I pay Telkom via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 777711, then your account (Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Telkom?
Your Telkom number for airtime, or TKPP followed by your Telkom number for postpaid.
Can I pay Telkom from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Telkom's paybill 777 711. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Telkom?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Telkom support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to Telkom went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Telkom should also confirm receipt via their channels.
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paybillke is an independent directory and tools service. We are not affiliated with Safaricom, Airtel, T-Kash, or any listed company.
Paybill displayed: 777 711 (mpesa paybill). How we verify.