Telkom Kenya
Pay your Telkom Kenya postpaid or fibre subscription.
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Calculate what this transaction will cost
Use the M-Pesa fees calculator to see the exact 2026 cost — in KES or your home currency if you're paying from abroad.
Open calculatorHow to pay Telkom
M-Pesa
Pay via M-Pesa 202 020
- Open M-Pesa — dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 202 020
- Enter Account (Account Number): Your Telkom account number or phone.
- Enter the amount — in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Account Number: Your Telkom account number or phone.
Calculator preview
M-Pesa fees for Telkom
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | — |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Telkom
Pay your Telkom Kenya postpaid or fibre subscription.
- Sector
- Telecom
- Official site
- telkom.co.ke
Frequently asked about Telkom
What is Telkom's paybill number?
Telkom's M-Pesa paybill is 202020. Pay your Telkom Kenya postpaid or fibre subscription.
How do I pay Telkom via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 202020, then your account (Your Telkom account number or phone.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Telkom?
Your Telkom account number or phone.
Can I pay Telkom from abroad?
Yes — diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Telkom's paybill 202 020. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Telkom?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Telkom support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal — though success isn't guaranteed.
How do I confirm my payment to Telkom went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code — it's your proof of payment. Telkom should also confirm receipt via their channels.
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Paybill displayed: 202 020 (mpesa paybill). How we verify.