Safaricom paybill number 200 200
Pay your Safaricom postpaid mobile bill (voice, data, SMS) via M-Pesa.
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Calculate what this transaction will cost
Use the M-Pesa fees calculator to see the exact 2026 cost, in KES or your home currency if you're paying from abroad.
Open calculatorAccount number for Safaricom
- Format
- Phone number
- What to type
- Your Safaricom postpaid line number (07xx xxx xxx).
- Example
- 0722123456 (the Safaricom postpaid number being paid for)
- Common mistake
- Sending from a phone number that is not your registered account phone: the credit lands on your account regardless of who sent it, but only if the registered phone is in the account field.
Safaricom payment not working? Top fixes
Common failure modes specific to Safaricom, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid the bill but the line is still barred / showing arrears.
Postpaid bill reflection is normally 5-15 minutes. If still barred after 30 min, dial *144# from any phone (or 100 from a Safaricom line) and follow Account → Make a Payment → Confirm Payment. Some recent bills require this manual confirmation step before re-activation triggers.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Common help with Safaricom
Safaricom postpaid lines pay their monthly bill via paybill 200200. The account is your postpaid Safaricom number in 07xx xxx xxx format; the line being paid for, not the line sending the M-PESA. Bills are issued on the 1st of each month and due by the 15th; non-payment by month-end results in outgoing calls being barred (incoming and emergency stay active). Bundles and airtime top-ups for the same postpaid line use a different flow; buy bundles via the *544# menu instead.
M-PESA paybill cost
What does paying Safaricom cost you?
For KES 2,500 to Safaricom (paybill 200200), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Safaricom
M-Pesa
Pay via M-Pesa 200 200
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 200 200
- Enter Account (Phone Number): Your Safaricom postpaid line number (07xx xxx xxx).
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Airtel Money
Pay via Airtel Money
- Dial *334# or open the Airtel Money app.
- Select Pay Bill.
- Enter Business Number: 200 200
- Enter Account: Your Safaricom postpaid line number (07xx xxx xxx).
- Enter amount, confirm with PIN.
Account format
Phone Number: Your Safaricom postpaid line number (07xx xxx xxx).
M-PESA cost to pay Safaricom (2026 Safaricom tariff)
Total customer fee when paying paybill 200200 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay Safaricom | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. Safaricom does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
Safaricom payment not working? Top fixes
Common failure modes specific to Safaricom, with the fix that works first. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
You paid the bill but the line is still barred / showing arrears.
Postpaid bill reflection is normally 5-15 minutes. If still barred after 30 min, dial *144# from any phone (or 100 from a Safaricom line) and follow Account → Make a Payment → Confirm Payment. Some recent bills require this manual confirmation step before re-activation triggers.
You paid for the wrong Safaricom postpaid number.
Call 100 (or 0722 002 100 from another network) with the M-PESA code and both numbers. Safaricom can transfer postpaid payments between accounts in the same name, but cross-name transfers require the receiving account holder to consent. Standard resolution is 48 hours.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for Safaricom
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Safaricom
Pay your Safaricom postpaid mobile bill (voice, data, SMS) via M-Pesa.
- Sector
- Telecom
- Official site
- safaricom.co.ke
Frequently asked about Safaricom
What is Safaricom's paybill number?
Safaricom's M-Pesa paybill is 200200. Pay your Safaricom postpaid mobile bill (voice, data, SMS) via M-Pesa.
How do I pay Safaricom via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 200200, then your account (Your Safaricom postpaid line number (07xx xxx xxx).), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Safaricom?
Your Safaricom postpaid line number (07xx xxx xxx).
Can I pay Safaricom from Airtel Money?
Yes. Use Airtel Money paybill 200200. Dial *334# on your Airtel line and select Pay Bill.
Can I pay Safaricom from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Safaricom's paybill 200 200. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Safaricom?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Safaricom support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to Safaricom went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Safaricom should also confirm receipt via their channels.
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Paybill displayed: 200 200 (mpesa paybill). How we verify.