Old Mutual paybill number 600 501
⚠️ Insurance paybills change occasionally as insurers reorganise vendor relationships. Always confirm with the insurer's customer service or your policy document before sending money. If the paybill below doesn't work, contact the insurer directly. Pay your Old Mutual insurance and pension premiums.
Verified by paybillke on 8 May 2026how we verify
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Use the M-Pesa fees calculator to see the exact 2026 cost, in KES or your home currency if you're paying from abroad.
Open calculatorAccount number for Old Mutual
- Format
- Reference number
- What to type
- Your Old Mutual policy number.
- Common mistake
- Reusing a reference number from a previous payment: most systems mark used references invalid and the new payment lands in suspense.
Old Mutual payment not working? Top fixes
Common failure modes when paying Old Mutual via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Premium paid via M-PESA but the policy still shows lapsed or unpaid.
Most insurers reflect premium payments within 24 hours. If longer, email the insurer with your M-PESA code, policy number, and the amount. Standard turnaround is 48 hours to manually credit and reinstate cover; ask for a confirmation email so you have proof if you need to claim before their system updates.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
M-PESA paybill cost
What does paying Old Mutual cost you?
For KES 2,500 to Old Mutual (paybill 600501), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Old Mutual
M-Pesa
Pay via M-Pesa 600 501
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 600 501
- Enter Account (Reference Number): Your Old Mutual policy number.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Reference Number: Your Old Mutual policy number.
M-PESA cost to pay Old Mutual (2026 Safaricom tariff)
Total customer fee when paying paybill 600501 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay Old Mutual | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. Old Mutual does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
Old Mutual payment not working? Top fixes
Common failure modes when paying Old Mutual via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Premium paid via M-PESA but the policy still shows lapsed or unpaid.
Most insurers reflect premium payments within 24 hours. If longer, email the insurer with your M-PESA code, policy number, and the amount. Standard turnaround is 48 hours to manually credit and reinstate cover; ask for a confirmation email so you have proof if you need to claim before their system updates.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for Old Mutual
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Old Mutual
⚠️ Insurance paybills change occasionally as insurers reorganise vendor relationships. Always confirm with the insurer's customer service or your policy document before sending money. If the paybill below doesn't work, contact the insurer directly. Pay your Old Mutual insurance and pension premiums.
- Sector
- Insurance
- Official site
- oldmutual.co.ke
Frequently asked about Old Mutual
What is Old Mutual's paybill number?
Old Mutual's M-Pesa paybill is 600501. ⚠️ Insurance paybills change occasionally as insurers reorganise vendor relationships. Always confirm with the insurer's customer service or your policy document before sending money. If the paybill below doesn't work, contact the insurer directly. Pay your Old Mutual insurance and pension premiums.
How do I pay Old Mutual via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 600501, then your account (Your Old Mutual policy number.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Old Mutual?
Your Old Mutual policy number.
Can I pay Old Mutual from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Old Mutual's paybill 600 501. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Old Mutual?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Old Mutual support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to Old Mutual went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Old Mutual should also confirm receipt via their channels.
Read deeper
Paybill & M-PESA mechanics
How M-PESA, paybills, and Safaricom merchant systems actually function.
Pillar guide
How M-Pesa paybills actually work
The technical anatomy: from the merchant, through Safaricom, to the bank, and why charges work the way they do.
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Paybill displayed: 600 501 (mpesa paybill). How we verify.