Safaricom Fibre vs Zuku: which is right for you?
Safaricom Home Fibre overtook Zuku in subscriber count over the past few years on the back of aggressive marketing and tighter pricing. Zuku still leads on the bundled fibre-plus-TV proposition. The two compete head-on across most of Nairobi and Mombasa.
Safaricom Home Fibre
telecom,150501
Safaricom's residential fibre service, the largest by subscriber count in Kenya.
Detail pageZuku Fibre
telecom,320320
Wananchi's fibre and TV service, the original Kenyan home-internet brand.
Detail pageWhich is better for what
Quick guide by use case. Pick the row that matches your situation.
For someone who only needs fibre, no TV
Safaricom's standalone fibre is better priced than Zuku's without the TV bundle.
For someone wanting fibre and pay-TV in one bill
Zuku's combined package is cheaper than fibre plus DStv separately.
For customer support response time
Safaricom's support response on fibre issues is generally faster, with more agents and broader hours.
For an existing Safaricom Postpaid customer
Bundled billing across fibre, postpaid, and M-PESA simplifies the household finance.
At a glance
| Safaricom Fibre | Zuku | |
|---|---|---|
| Sector | telecom | telecom |
| M-PESA paybill | 150501 | 320320 |
| Detail page | View | View |
Common questions
Which has faster speeds at the entry tier?
They are similar. Both offer 10 Mbps to 100+ Mbps tiers with slightly different price points.
What is Safaricom Home Fibre's paybill?
Safaricom Home Fibre's paybill is 150501. Use your account number as the reference.
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