Zuku vs Faiba: which is right for you?
Zuku and Faiba are the two main alternatives to Safaricom Home Fibre in Nairobi and Mombasa. Zuku has been around longer and bundles a TV service; Faiba is newer and competes on speed and reliability for higher-paying subscribers.
Zuku Fibre
telecom,320320
Wananchi Group's home fibre and TV service, the longest-running Kenyan home-internet brand.
Detail pageFaiba (JTL)
telecom,882200
Jamii Telecommunications' fibre service, known for higher-end plans and business-grade reliability.
Detail pageWhich is better for what
Quick guide by use case. Pick the row that matches your situation.
For a household wanting fibre plus TV in one bill
Zuku's combined fibre-plus-TV package is significantly cheaper than buying Zuku internet plus a separate DStv subscription.
For higher speed and lower contention
Faiba's contention ratios are typically lower than Zuku's on equivalent plans.
For coverage outside Nairobi and Mombasa
Both have limited coverage outside the major cities; check both at your specific address before committing.
For a small business with reliability needs
Faiba's business plans are more aggressive on uptime SLAs.
At a glance
| Zuku | Faiba | |
|---|---|---|
| Sector | telecom | telecom |
| M-PESA paybill | 320320 | 882200 |
| Detail page | View | View |
Common questions
What is Zuku's M-PESA paybill?
Zuku's paybill is 320320. Use your account number from the Wananchi self-service portal as the reference.
What is Faiba's M-PESA paybill?
Faiba's paybill is 882200. Use your account number as the reference.
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