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How to repay a Zenka loan via M-PESA (paybill 979988), 2026

Zenka is paybill 979988 with your registered phone number or loan ID. Here is the flow and what to check when the balance does not clear.

AO
by Reviewed by Josephine Njeri
5 min read Updated 15 September 2026Verified 15 Sept 2026

Zenka is one of the CBK-licensed app lenders, known for a free first loan and short terms. Repaying early keeps the effective cost down, and the fastest route is the M-PESA paybill.

The verified paybill

Zenka is paybill 979988. The account is your Zenka-registered phone number or your loan ID. The registered phone in the account field is what ties the payment to your loan, even if a friend sends it for you.

Repay Zenka step by step

  1. Open the M-PESA app, or dial *334#.
  2. Select Lipa na M-PESA, then Pay Bill.
  3. Business number: 979988.
  4. Account: your Zenka-registered phone number (or loan ID).
  5. Enter the repayment amount.
  6. Enter your M-PESA PIN and confirm.

Keep the M-PESA SMS.

Balance still showing after paying

After clearing, and CRB

If a default was reported, clearing the loan does not remove the CRB entry by itself. Request a clearance letter from Zenka (within 7 working days). Zenka updates CRB, and the listing clears within about 14 days of the letter.

What it costs

Zenka adds no fee on top of the M-PESA tariff.

If you repayM-PESA feeTotal off your wallet
KES 500KES 5KES 505
KES 2,000KES 13KES 2,013
KES 5,000KES 34KES 5,034

Frequently asked questions

What is the Zenka paybill number?

Zenka is paybill 979988. The account is your Zenka-registered phone number or loan ID.

My Zenka balance is still showing after paying. What do I do?

Wait 15 minutes, then contact Zenka with the M-PESA code and registered phone. Do not pay again until they confirm the first did not land.

What account do I use to repay Zenka?

Your Zenka-registered phone number or your loan ID.

Can someone else repay my Zenka loan?

Yes, as long as your Zenka-registered phone number is in the account field. The payment lands on your account regardless of who sends it.

Resources

  • Zenka paybill 979988, the verified directory entry, is at paybillke.com/paybill/zenka.
  • See our Zenka Digital Kenya review and the best loan apps in Kenya for 2026.

Related reading

Curated external sources we cite. Open in a new tab.