Zenka is one of the CBK-licensed app lenders, known for a free first loan and short terms. Repaying early keeps the effective cost down, and the fastest route is the M-PESA paybill.
The verified paybill
Zenka is paybill 979988. The account is your Zenka-registered phone number or your loan ID. The registered phone in the account field is what ties the payment to your loan, even if a friend sends it for you.
Repay Zenka step by step
- Open the M-PESA app, or dial *334#.
- Select Lipa na M-PESA, then Pay Bill.
- Business number: 979988.
- Account: your Zenka-registered phone number (or loan ID).
- Enter the repayment amount.
- Enter your M-PESA PIN and confirm.
Keep the M-PESA SMS.
Balance still showing after paying
After clearing, and CRB
If a default was reported, clearing the loan does not remove the CRB entry by itself. Request a clearance letter from Zenka (within 7 working days). Zenka updates CRB, and the listing clears within about 14 days of the letter.
What it costs
Zenka adds no fee on top of the M-PESA tariff.
| If you repay | M-PESA fee | Total off your wallet |
|---|---|---|
| KES 500 | KES 5 | KES 505 |
| KES 2,000 | KES 13 | KES 2,013 |
| KES 5,000 | KES 34 | KES 5,034 |
Frequently asked questions
What is the Zenka paybill number?
Zenka is paybill 979988. The account is your Zenka-registered phone number or loan ID.
My Zenka balance is still showing after paying. What do I do?
Wait 15 minutes, then contact Zenka with the M-PESA code and registered phone. Do not pay again until they confirm the first did not land.
What account do I use to repay Zenka?
Your Zenka-registered phone number or your loan ID.
Can someone else repay my Zenka loan?
Yes, as long as your Zenka-registered phone number is in the account field. The payment lands on your account regardless of who sends it.
Resources
- Zenka paybill 979988, the verified directory entry, is at paybillke.com/paybill/zenka.
- See our Zenka Digital Kenya review and the best loan apps in Kenya for 2026.
Related reading
Curated external sources we cite. Open in a new tab.
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