Gambling is for adults aged 18+ only.
Only play with money you can afford to lose. paybillke does not confirm licences: GRA publishes no register. Check what the operator prints about its licence, and confirm on gra.go.ke before depositing. If gambling is becoming a problem, support is available. Call the GRA helpline on 0800 723 770.
To log in to betPawa Kenya, open betpawa.co.ke or the betPawa app, tap the login button, and enter your phone number and the 4-digit PIN you chose when you joined. betPawa's help page says that PIN is your login PIN every time. This is an independent guide; we are not betPawa.
Log in, step by step
- Open betpawa.co.ke in your browser, or open the betPawa app.
- Tap the login button at the top of the page.
- Enter the phone number on your betPawa account.
- Enter your 4-digit PIN and confirm.
No account yet? betPawa's help page says you join on its Join Now page with your phone number, a 4-digit PIN and your personal details, then accept the terms. You must be 18 or over. Our betPawa register and deposit guide covers the rest.
Forgot your PIN
- Open the Forgot PIN page on betpawa.co.ke.
- Enter your account phone number if it is not already filled in.
- Tap Get verification code.
- Enter the code you receive. If it does not come, resend it or pick another method on the same page.
- Create a new PIN, confirm it, and tap Set New PIN.
If your account is closed
- Self-excluded on the betPawa page: the account reopens by itself when the period you chose ends.
- Closed through customer support: it can only be reopened after the agreed period, and you must contact support to reactivate it.
- betPawa says neither kind of closure can be reversed early.
Contact betPawa
- Phone: +254 711 082 233
- Facebook Messenger: m.me/betPawaKenya
- Telegram: t.me/betpawa_kenya
- A free call-back request form on its help page
Deposits and withdrawals
betPawa's M-PESA paybill is 290020. Its help page notes that the Gambling Control Act 2025 applies a 5% tax to deposits and withdrawals, so a KSh 100 deposit credits KSh 95. See betting tax in Kenya.
FAQ
What do I need to log in to betPawa?
Your phone number and the 4-digit PIN you set when you joined. betPawa's help page says that PIN is your login PIN every time you access the account.
I forgot my betPawa PIN. What do I do?
Open the Forgot PIN page on betpawa.co.ke, enter your account phone number, tap Get verification code, enter the code you receive, then set and confirm a new PIN. If the code does not arrive, the page lets you resend it or choose another method.
Why can I not log in after closing my account?
betPawa says an account closed by self-exclusion reopens automatically when the period ends, and one closed through customer support must be reactivated by support after the agreed period. Neither can be reopened early.
How do I contact betPawa?
Its help page lists a phone line, +254 711 082 233, Facebook Messenger (m.me/betPawaKenya), Telegram (t.me/betpawa_kenya) and a free call-back request. It says support is available 24/7.
Is there a betPawa app?
Yes. betPawa links to its app on Google Play and on the App Store from its own site. See our betPawa app guide.
Related
- betPawa app: download on Android and iPhone
- betPawa hub
- How to withdraw from betPawa
- Licensed betting sites in Kenya
- Responsible gambling, limits and support
Source: betPawa Kenya help page, betpawa.co.ke/help, read 28 October 2026.