NBK mobile banking, KCB Group subsidiary
*625#Tap to dial on phoneProvider: National Bank of Kenya. Last verified: 2026-05-06. Category: Banks.
National Bank of Kenya's mobile banking USSD. NBK is a subsidiary of KCB Group; account holders can use this code for balance, transfers, and basic services.
Confirm the code on the operator's official channel before using it for high-value transactions. The official source for National Bank of Kenya is the place to verify. We re-verify every quarter and flag any changes here.
NBK mobile banking, KCB Group subsidiary
Yes. USSD shortcodes are typically free to dial in Kenya. Service-specific charges (e.g., M-PESA fees, bank transfer fees) apply only when you initiate a transaction through the menu, not for dialling itself.
National Bank of Kenya operates this USSD service. For service issues or to verify the code, contact National Bank of Kenya directly via their official channels.
Yes. USSD works on any GSM phone, including basic feature phones. No internet, no app, no smartphone required.
In most cases yes, USSD codes work across all Kenyan mobile networks for non-network-specific services. However some bank and government codes may have network restrictions, dial from your default Safaricom-registered M-PESA line for the most reliable experience.