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USSD code

eCitizen

Government services portal access

*222*222#Tap to dial on phone

Provider: Government of Kenya. Last verified: 2026-05-06. Category: Government.

About this code

eCitizen is the unified Government of Kenya digital services portal. The USSD shortcut provides limited access, primarily for status checks and notifications. Full service breadth is at ecitizen.go.ke.

What you can do

  • Check application status
  • Service notifications
  • PIN/eCitizen account checks

Verify before you rely on it

Confirm the code on the operator's official channel before using it for high-value transactions. The official source for Government of Kenya is the place to verify. We re-verify every quarter and flag any changes here.

Frequently asked

What does *222*222# do?

Government services portal access

Is *222*222# free to dial?

Yes. USSD shortcodes are typically free to dial in Kenya. Service-specific charges (e.g., M-PESA fees, bank transfer fees) apply only when you initiate a transaction through the menu, not for dialling itself.

Who operates *222*222#?

Government of Kenya operates this USSD service. For service issues or to verify the code, contact Government of Kenya directly via their official channels.

Will this code work on a feature phone?

Yes. USSD works on any GSM phone, including basic feature phones. No internet, no app, no smartphone required.

Does this work on Airtel or Telkom lines?

In most cases yes, USSD codes work across all Kenyan mobile networks for non-network-specific services. However some bank and government codes may have network restrictions, dial from your default Safaricom-registered M-PESA line for the most reliable experience.

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