Jumia paybill number 504 900
⚠️ Most Kenyan supermarkets and retailers use Lipa-na-M-PESA tills (not paybills) at checkout. If a paybill is listed below, confirm at the till before using it: till numbers and paybills are different M-PESA products. Pay for Jumia Kenya orders or top up your Jumia account.
Last checked on 15 May 2026, re-verification pendinghow we verify
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Calculate what this transaction will cost
Use the M-Pesa fees calculator to see the exact 2026 cost, in KES or your home currency if you're paying from abroad.
Open calculatorAccount number for Jumia
- Format
- Reference number
- What to type
- Your Jumia order number or account email.
- Common mistake
- Reusing a reference number from a previous payment: most systems mark used references invalid and the new payment lands in suspense.
Jumia payment not working? Top fixes
Common failure modes when paying Jumia via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Buy Goods / paybill payment posted but the order is not progressing or the receipt is missing.
Show the M-PESA SMS to the cashier; they can manually mark the order as paid. For online retail, contact the merchant with your M-PESA code and order reference: most credit within minutes once support confirms.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
M-PESA paybill cost
What does paying Jumia cost you?
For KES 2,500 to Jumia (paybill 504900), you pay KES 33 on top (total KES 2,533 debited from M-PESA). The fee is set by Safaricom, not by the paybill.
Result
Fee
KES 20
Total cost
KES 2,520
Free for transactions up to KES 100.
Some paybills (e.g., government services on eCitizen) are zero-rated, Safaricom waives the customer fee. Confirm with the receiving entity.
Fees are typically lower than Send Money for the same amount.
Updated for 2026 Safaricom tariffs. Verify on safaricom.co.ke before sending large amounts.
How to pay Jumia
M-Pesa
Pay via M-Pesa 504 900
- Open M-Pesa, dial *334# or open the M-Pesa app.
- Select Lipa na M-Pesa, then Pay Bill.
- Enter Business Number: 504 900
- Enter Account (Reference Number): Your Jumia order number or account email.
- Enter the amount, in KES.
- Enter your M-Pesa PIN and confirm. You'll get an SMS confirmation.
Account format
Reference Number: Your Jumia order number or account email.
M-PESA cost to pay Jumia (2026 Safaricom tariff)
Total customer fee when paying paybill 504900 from M-PESA at common amounts. Fees are the standard Safaricom paybill bracket; some government services (eCitizen, KRA, NHIF/SHA) are zero-rated and these fees may be waived.
| If you pay Jumia | M-PESA fee | Total off your M-PESA |
|---|---|---|
| KES 200 | KES 5 | KES 205 |
| KES 500 | KES 5 | KES 505 |
| KES 1,000 | KES 10 | KES 1,010 |
| KES 2,500 | KES 20 | KES 2,520 |
| KES 10,000 | KES 48 | KES 10,048 |
| KES 50,000 | KES 67 | KES 50,067 |
Free for amounts up to KES 100. Jumia does not charge its own fee on top of the M-PESA tariff; what you see is what you pay.
See full M-PESA fee bands, limits, and the 20% excise duty explained for every amount up to KES 250,000.
Jumia payment not working? Top fixes
Common failure modes when paying Jumia via M-PESA, with the first fix to try. If none of these resolve it, the 10-character M-PESA transaction code is the universal proof of payment, keep the SMS until the issue clears.
Buy Goods / paybill payment posted but the order is not progressing or the receipt is missing.
Show the M-PESA SMS to the cashier; they can manually mark the order as paid. For online retail, contact the merchant with your M-PESA code and order reference: most credit within minutes once support confirms.
Still stuck? How to reverse an M-PESA transaction and M-PESA error code lookup.
Calculator preview
M-Pesa fees for Jumia
| Amount | M-Pesa fee | Total cost | % fee |
|---|---|---|---|
| KES 50 | Free | KES 50 | , |
| KES 200 | KES 5 | KES 205 | 2.50% |
| KES 1,000 | KES 10 | KES 1,010 | 1.00% |
| KES 5,000 | KES 34 | KES 5,034 | 0.68% |
| KES 20,000 | KES 62 | KES 20,062 | 0.31% |
About Jumia
⚠️ Most Kenyan supermarkets and retailers use Lipa-na-M-PESA tills (not paybills) at checkout. If a paybill is listed below, confirm at the till before using it: till numbers and paybills are different M-PESA products. Pay for Jumia Kenya orders or top up your Jumia account.
- Sector
- Retail
- Official site
- jumia.co.ke
Frequently asked about Jumia
What is Jumia's paybill number?
Jumia's M-Pesa paybill is 504900. ⚠️ Most Kenyan supermarkets and retailers use Lipa-na-M-PESA tills (not paybills) at checkout. If a paybill is listed below, confirm at the till before using it: till numbers and paybills are different M-PESA products. Pay for Jumia Kenya orders or top up your Jumia account.
How do I pay Jumia via M-Pesa?
Open M-Pesa, select Lipa na M-Pesa, then Pay Bill. Enter business number 504900, then your account (Your Jumia order number or account email.), then the amount, then confirm with your M-Pesa PIN.
What account number do I use for Jumia?
Your Jumia order number or account email.
Can I pay Jumia from abroad?
Yes, diaspora users typically send via remittance services like Wise, Sendwave, Lemfi, or WorldRemit, which deposit directly to Jumia's paybill 504 900. Compare fees on our diaspora hub before sending.
What are the M-Pesa fees for paying Jumia?
M-Pesa charges a transaction fee based on the amount sent. Use our M-Pesa fees calculator to see the exact 2026 cost for any amount.
What if I pay the wrong amount or use the wrong paybill?
Contact Jumia support immediately with your M-Pesa transaction code. If you sent to the wrong paybill entirely, contact Safaricom on 100 (free from a Safaricom line) within 7 days to request a reversal, though success isn't guaranteed.
How do I confirm my payment to Jumia went through?
M-Pesa sends a free SMS confirmation with a transaction code (e.g., ABC12DEF345). Save this code, it's your proof of payment. Jumia should also confirm receipt via their channels.
Read deeper
Paybill & M-PESA mechanics
How M-PESA, paybills, and Safaricom merchant systems actually function.
Pillar guide
How M-Pesa paybills actually work
The technical anatomy: from the merchant, through Safaricom, to the bank, and why charges work the way they do.
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Paybill displayed: 504 900 (mpesa paybill). How we verify.