JamboPay sells the plumbing behind county payments, not a wallet you top up

The public-sector products

JamboPay markets four connected things to government. Revenue collection covers parking, permits, licences, land rates and market fees. Citizen billing issues itemised bills and instant receipts, allows part-payment on larger bills such as land rates, supports recurring charges, and lets residents check a balance before paying. Public disbursements handle bursaries, stipends, social payments and supplier settlements. The fourth strand is reporting, built for CRA own-source revenue submissions.

The balance look-up is the one worth knowing about as a resident. Where a county has enabled it, being able to see what you owe before you pay is the difference between clearing a bill and guessing at it.

What we are not telling you, and why

JamboPay’s site names no county as a client. It says “trusted by county and national agencies” without naming one. We are not going to fill that gap by inference, because which vendor sits behind which county portal is a procurement matter that changes, and a stale claim about who runs a county’s payments is worse than no claim.

We are also not quoting figures from their website. Their current site is built largely from interface mockups, and the numbers inside them are illustrative rather than real, down to a dashboard dated to a day of the week that does not match and a customer name that appears to be invented. None of it is a source for anything, so none of it is on this page.

Where to actually go

If you arrived here trying to pay something, these are the pages with the real channels on them.

• Nairobi parking — the *647# flow, the Nairobi Pay portal, all 33 county parking zones, and what a genuine payment confirmation looks like.
• County parking, all counties — the code, portal or paybill for each one.
• County services — permits, rates and licences beyond parking.
• eCitizen — the national government services portal, a separate system again.