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How to pay poa! Internet via M-PESA (paybill 7769384), 2026

poa! Internet is the low-cost WiFi favourite in Nairobi's estates. It is paybill 7769384 with your account number. Here is the flow and what to check when the WiFi stays down.

DW
by Reviewed by Josephine Njeri
5 min read Updated 15 September 2026Verified 15 Sept 2026

poa! Internet built its business on cheap unlimited home WiFi in Nairobi's estates and it is one of the most searched ISP payments in the country. The M-PESA flow is simple. The account field is your poa! account number, which is in the poa! app and in your installation SMS.

The verified paybill

poa! Internet is paybill 7769384. The account is your poa! account number. Some households pay daily or weekly rather than monthly, and the paybill is the same regardless of how often you top up.

Pay poa! step by step

  1. Open the M-PESA app, or dial *334#.
  2. Select Lipa na M-PESA, then Pay Bill.
  3. Business number: 7769384.
  4. Account: your poa! account number.
  5. Enter the amount for your plan.
  6. Enter your M-PESA PIN and confirm.

The M-PESA SMS arrives with a transaction code. poa! reactivates the connection within a few minutes in normal conditions.

WiFi still down after paying

What it costs

poa! plans sit at the affordable end, so most payments land in the lowest M-PESA fee bands. There is no poa! surcharge on top of the tariff.

If you payM-PESA feeTotal off your wallet
KES 300KES 5KES 305
KES 1,500KES 13KES 1,513
KES 3,000KES 20KES 3,020

Frequently asked questions

What is the poa! Internet paybill?

poa! Internet is paybill 7769384. The account is your poa! account number from the app or your installation SMS.

Why is my poa! WiFi still down after paying?

Reboot the router by unplugging it for 30 seconds. If it is still down after that and 30 minutes, contact poa! support through the app with your M-PESA code.

Can I pay poa! daily or weekly?

Yes. The paybill 7769384 is the same whether you pay daily, weekly, or monthly.

Resources

  • poa! Internet paybill 7769384, the verified directory entry, is at paybillke.com/paybill/poa-internet.
  • For other ISPs, see how to pay Safaricom Home Fibre and Zuku via M-PESA.