Faiba, from Jamii Telecommunications (JTL), runs home fibre and the FaibaMobile 4G network. Both are paid through the same M-PESA paybill. The only thing that changes is what you put in the account field.
The verified paybill
Faiba (JTL) is paybill 776611. For home fibre, the account is your Faiba account number from your bill or the MyFaiba app. For FaibaMobile, the account is your Faiba mobile number.
Pay Faiba step by step
- Open the M-PESA app, or dial *334#.
- Select Lipa na M-PESA, then Pay Bill.
- Business number: 776611.
- Account: your Faiba account number (for fibre) or your Faiba mobile number (for FaibaMobile).
- Enter the amount for your plan or bundle.
- Enter your M-PESA PIN and confirm.
Keep the M-PESA SMS with its transaction code. Faiba applies the payment within a few minutes in the normal case.
Line still down after paying
What it costs
Faiba charges no fee on top of the M-PESA tariff.
| If you pay | M-PESA fee | Total off your wallet |
|---|---|---|
| KES 1,500 | KES 13 | KES 1,513 |
| KES 3,100 | KES 20 | KES 3,120 |
| KES 6,000 | KES 34 | KES 6,034 |
Frequently asked questions
What is the Faiba paybill number?
Faiba (JTL) is paybill 776611. For home fibre the account is your Faiba account number. For FaibaMobile it is your Faiba mobile number.
Why is my Faiba fibre still down after paying?
Reboot the ONT by unplugging it for 30 seconds. If it is still down after that and 30 minutes, contact Faiba with your M-PESA transaction code.
Can I pay both Faiba fibre and FaibaMobile with the same paybill?
Yes, both use paybill 776611. The account field is your Faiba account number for fibre or your Faiba mobile number for FaibaMobile.
Resources
- Faiba (JTL) paybill 776611, the verified directory entry, is at paybillke.com/paybill/faiba-jtl.
- Comparing ISPs? See how to pay Safaricom Home Fibre, Zuku, and poa! Internet via M-PESA.