Why Buy Goods is free
Lipa na M-PESA Till (the 5-7 digit till numbers used at supermarkets, restaurants, taxis, and small businesses) charges the merchant, not the customer. The merchant pays a transaction fee to Safaricom for accepting M-PESA, which is built into their margin. From the customer\'s perspective the fee is zero.
Buy Goods vs Send Money vs Paybill
- Send Money: customer pays a fee. Used for personal transfers between users.
- Paybill: customer pays a fee. Used for utility, government, school fees, banks.
- Buy Goods (Till): customer pays nothing. Used for retail purchases.
If you have a choice between paying a Send Money to a business owner versus their Buy Goods till, always choose the till. Same money to them, no fee for you.